A Great Management Lesson
One fine day, a bus driver went to the bus garage, started his bus, and drove off along the route. No problems for the first few stops – a few people got on, a few got off, and things went generally well.
At the next stop, however, a big hulk like Pathan got in. Six feet four, built like a wrestler, arms hanging down to the ground. He glared at the conductor and said, “Pathan doesn’t pay !!!” and sat down at the back.
Conductor didn’t argue with Pathan, but he wasn’t happy about it. The next day the same thing happened, Pathan got on again, made a show of refusing to pay, and sat down. And the next day, and the next..
This affected the bus driver, who started losing sleep over the way Pathan was taking advantage of poor conductor. Finally he could stand it no longer. He signed up for body building courses, karate, judo, and all that good stuff.
By the end of the summer, he had become quite strong; what’s more, he felt really good about himself. So, on the next Monday, when Pathan once again got on the bus and said, “Pathan doesn’t pay !!!”
The driver stood up, glared back at Pathan, and screamed, “And why not?” With a surprised look on his face, Pathan replied, “Pathan has a bus pass.”
Management Lesson: Be sure there is a problem in the first place before working hard to solve one.